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Travel and Visitors Insurance Frequently Asked Questions, FAQ, for visitors travelling overseas

GaramChai.com >> Travel Insurance >> Travel Insurance FAQ

Note: This site has extensive travel Insurance for Indians. However, it is not just for Indians alone but for anyone who needs more information on travel insurance. Hundreds of thousands of students and businessmen and individuals from all corners of the globe -- USA, UK, Europe, America, Canada, Asia, India, Australia, travel abroad to foreign countries for short visits: to attend business meetings, seminars, conventions. Many also travel for tourism or to visit relatives or friends. The average cost of even a simple hospital stay in the US can run into thousands of dollars. Short-term visitors, those on businesses or visiting friends or family, are especially vulnerable since they can be lulled into a false sense of security by presuming that their regular medical policies provided by employers in India (or other native lands), will cover them. That is not true since most insurers of regular policies explicitly exclude foreign travel. Even students coming to the US to study may find it intriguing that although universities may provide plans that cover them after they register as full-time students, they may not be covered when school is not in session.  In this page, you will find a number of insurance providers, many of who also service clients online. Please feel free to contact them directly.   (Please read the disclaimer at the bottom)

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Most plans will cover up to any age, with lower limits for ages over 80

 

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We have selected the top most carriers, negotiated the best discounts available and applied them to our site already.

 

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Your coverage would stay the same on most plans however please call our expert office staff who are always willing to help you on the phone or send us a mail.

 

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No, most of our plans are Issued online and you just have to answer a few questions and if approved, coverage can start immediately. Certain Plans for Long Term Coverage may require Medical History and Questions, and are subject to approval.

 

 

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Yes most of our Programs include Baggage loss, Trip Cancellation, and Emergency Repatriation. (Cancellation is applicable only when a trip cancellation plan is bought. This is not a feature of medical plans).

 

 

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Once your trip is confirmed, select the coverage start date to coincide with the date of departure from your home country. Please keep in mind the time difference, since all the plans offered are according to east-coast (EST) times.

 

 

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Yes. Inbound Travelers will renew if the option was selected at time of purchase and the initial purchase was for at least a minimum period of 3 months. Laision plan holders can renew monthly on initial purchase. All other plans for Periods shorter than 6 months are non-renewable.

 

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Yes. Anyone can purchase the plans online as proxy on behalf of their family members.

 

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Plans for periods over Six Months or more are refundable with restrictions, with no refund for the first six months’ premium. Due to the nature of the traveler's insurance, the short term plans are non-refundable. SRI does have a refund policy with $25 as the cancellation charge.

 

 

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Most Physicians and Hospitals will bill the Insurance Company directly, which will pay the covered approved costs, regardless of who files the claim. If the bill is not mailed to the insured, the carrier will mail some claim forms with the ID cards, so the insured can mail the claims with the medical bills to the carrier and still does not have to pay up-front.

 

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Yes. Most of our policy plans can be purchased online, and either you will receive a quick confirmation email and/or you can print the ID card locally upon completion of purchase.

 

 

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Yes, the option is available.

 

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Yes you can visit any Licensed Doctor or Facility. (There is a provider directory for almost all of the medical plans with exception of the Inbound Plan, which is a scheduled fee based plan).

 

 

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Coverage starts midnight after the date of payment received or the date requested which ever comes later.

 
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Select the Renewable Option (Available if you buy 3 months or more with Inbound USA Plan or Monthly with Laision International Plan).

 
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Only on certain plans after 12 Months of continuous coverage. (There is another plan which covers maternity but is limited. Inbound Immigrant covers pregnancy up to $2500; if conception occurs 90 days after the effective date).

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Yes, you can buy the insurance, however pre-existing conditions or any conditions related would not be covered. Then what is covered? That which is not related to the pre-existing condition / conditions. (Read specific Exclusions and Pre-Existing limitations in each Policy, prior to buying any product).

 
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For H1 Workers, International Travelers or Long Term Coverage for periods over Six Months select Atlas Extra or International Citizen (12 Months or Longer). If you purchase Atlas Extra, you are covered up to $2,500 for a sudden and unexpected outbreak or recurrence of a Pre-existing Condition, which occurs spontaneously and without advance warning either in the form of a Physician recommendation or symptoms, and which occurs while this coverage is in effect. International Citizen Series will cover Pre-existing Conditions If you are insured under the Platinum plan, and your pre-existing conditions have been fully disclosed on your application and not excluded or restricted by a rider or any other provision of your certificate, your pre-existing conditions are covered the same as any other illness or injury as of your effective date. If you are insured under the Premier plan, your pre-existing conditions are covered up to a lifetime limit of $25,000 after you have been insured continuously for 24 months. If you are insured under the Risk-Share plan, your pre-existing conditions are not covered. Pre-existing conditions include any injury or illness or mental/nervous condition that existed at or prior to your initial effective date, including chronic, recurring and congenital conditions. (Read specific Exclusions and pre-existing limitations in each Policy, prior to buying any product).

 

 
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Yes travel will include all over the world other than the insured home country, he can purchase the Home Country option.

Home Country Coverage


This option covers you for incidental trips to your home country (maximum of 60 days per 12 months of purchased coverage or pro-rata thereof). Maximum benefit is reduced to $50,000.

 
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Pre-existing conditions are health conditions which you already received or are receiving treatment for. Pregnancy, AIDS, high-blood pressure and stroke are all forms of pre-existing conditions. Each insurance carrier has its own policies and procedures for pre-existing conditions. Some offer coverage after a waiting period while others totally exclude certain conditions. Having a pre-existing condition obviously puts you at a higher risk for compensation than people without pre-existing conditions, but that doesn't necessarily mean you can't get insurance. 

 

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HMO stands for Health Maintenance Organization. HMO is a company that offers health plans, which provides medical care from an approved network of doctors, hospitals, and pharmacies. The patient needs to pay some set minimum fee per visit. These fees are usually much lower than PPO (Preferred Provider Organizations)

The advantages of HMO:

  1. No or very low deductibles.

  2. Comprehensive benefits.

  3. Preventive care is often good.

The disadvantages of HMO:

  1. HMO plan includes only a particular chain of hospitals and doctors.

  2. The patient must see doctors within the network.

  3. The patient must get permission from the primary physician to see a specialist, or the HMO may not pay for the services.

  4. HMO's often refuse to pay for the emergency visits, if they don't consider it as a true emergency.

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Once you've signed and received your HMO plan, be sure to read your policy thoroughly and carefully. You should know answers to questions like:

  1. Which doctors, hospitals you may see?

  2. What procedures are covered and what aren't?

  3. How are emergency visits handled? And what procedure you must follow to get the full coverage?

  4. What kind of cases come under emergencies? (As they may deny coverage, if they don't consider your problem as an emergency.)

  5. What is the co-payment cost? (i.e. How much you will have to pay per visit?)

  6. Find out the procedure for claims, if any.

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PPO stands for Preferred Provider Organization. PPO allows patients to see a specialist without a referral from a Primary Care Physician. They have a wider range of doctors to choose from. The direct access to specialists is good for people who have chronic illness, or in case of urgent care and emergencies. Patients can get appointments with their preferred specialists as and when required.
Usually, a PPO will pay a greater percentage of the cost for a preferred provider, and less for a non-preferred provider.

Advantages of PPO:

  1. Patient can visit any doctor and hospital. They are categorized as preferred and non-preferred providers.

  2. PPO covers all preferred providers according to their policy.

Disadvantages of PPO:

  1. For all non preferred providers PPO covers only 80% of all the expenses, depending on your insurance company rules. And rest has to be paid by you.

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  1. Always find out which doctors and services are considered preferred and which are non preferred.

  2. It is always better to go to the preferred providers, as the PPO plan would give full coverage for them. You will only have to give the co-payment. But for any non preferred provider, your co-payment is quite higher as compared to the preferred provider.

  3. Always read your policy very carefully.

  4. Find out the procedure for claims, if any.

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POS stands for a Point of Service plan, which combines the cost savings of a HMO with the flexibility of a PPO. Find out the details and rules from your medical insurance company.

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A primary care physician manages your entire health care program. One has to first visit his/her primary care physician for any kind of medical problem. In case you require a specialist, then your physician should refer you to a concerned specialist.

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Yes, one can change his/her primary care physician maximum once a month. But it is always better to stick to one physician. Find out the rules form your insurance company. Normally to change, you will just have to call up the new physician you want to be your primary care doctor, and then inform your insurance company about the change.

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This is a number given to each patient, it refers to a file which has all the records of your prior tests, ailments, etc. This number makes it easy for the person at the reception to make your future appointments and is also a reference for your doctor. One has to always provide his/her chart number whenever you call or visit a doctor.

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Taking appointment for any ailment is a time taking process, hence every hospital provides urgent care and emergency care services. These are the quick medical care services provided by almost all medical centers.

Emergency services are those services required as a result of unforeseen injuries or acute illness, for which a delay in treatment would result in a permanent physical impairment, or loss of life. Such as heart attacks, strokes, poisonings, sudden inability to breathe etc.

On the other hand, urgent care includes less serious medical conditions which require immediate attention. Such as fever, fractured bone, any cuts which require immediate attention, etc.

** Note: Always make sure from your insurance company as to what situations are treated as urgent and emergency. If possible, it is better to contact your primary care physician in an urgent situation and arrange for your urgent care.

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PPO is a network of physicians that have agreed, by contract, to discount their rates for the respective PPO members. These physicians, specialists are known as preferred providers, and PPO members are free to see any of them, without any reference from their primary physicians.

PPO members may also see non-contracted providers, these are known as non preferred providers. The co-payment fee for seeing a non preferred provider is generally higher than the preferred providers.

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Read your insurance company's manual to find out which all pharmacies are included in your plan. Select the nearest pharmacy to your place. For all prescribed medicines, you will have to pay the minimum fee, and rest will be covered by your insurance. But your insurance won't cover other medicines, which can be picked directly off the shelf from the stores.

Note: Information provided here is collected from individual experiences and other sources. It may not be accurate. Please verify it before using.

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FAQ Disclaimer:

All information provided in these FAQ’s is deemed to be accurate by G1G.com. Due care has been exercised to ensure the veracity of this information and guidelines. However, there may be error (s) and omission (s) and all information is subject to change. GaramChai.com, G1G.com and its affiliates do not assume any liability for the information provided herein. The reader is strongly recommended to confirm this information from official sources and GaramChai.com asserts that the reader is totally responsible for the use and application of the material provided here. This FAQ service is provided as a courtesy to GaramChai.com's  customers and website visitors.

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